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We understand that customer satisfaction is essential, and we strive to provide a hassle-free shopping experience. As part of our commitment to your satisfaction, we have implemented a return policy that covers both opened and unopened products. Please review the following details regarding our return policy:
Eligibility for Returns: We accept returns for both opened and unopened products within 30 days from the date of order recieved . To be eligible for a return, the product must be in its original condition, including packaging, labels, and accessories
- After the returned product is received and inspected, we will notify you of the approval or rejection of your refund.
- If your refund is approved, it will be processed within 10 to 15 business days.
- The refund amount will be credited back to the original method of payment used for the purchase. Please note that it may take additional time for the refund to reflect in your account, depending on your financial institution’s processing times.
The following criteria must be met to qualify for a refund:
- Product is defective
- Product is not as described
- Product must be unused
- Product must not be damaged
To ensure the above criteria has been met, all returns will be inspected. If the product does not meet the listed criteria, we reserve the right not to issue a refund.
Once approved the refund will be processed and will be credited back within 30 from the approval.
Proof of purchase
To complete your refund, we require a receipt, purchase order or other proof of purchase. Please note that without the aforementioned proof of purchase, we will not issue a refund.
Returns can be mailed to:
Wyntah Star Datatech LLC
2915 Premiere Pkwy Suite 200B, Duluth, GA, 30097.
You will be responsible for paying for the shipping costs concerning the items that you wish to return. We will not refund the shipping costs.
You must take care to ensure that the goods are properly packaged so that they will not be damaged while in transit. If the product is found damaged or used beyond what it takes for us to reasonably inspect it, then we may reject a refund.
If you have any questions, concerns, or complaints regarding this refund policy, we encourage you to contact us using the details below:
Wyntah Star Datatech LLC
1389 W. 86th St. #106 Indianapolis, IN 46260
Contact us on: +18668805440
Working Hours: 9:00 AM to 6:00 PM to (CST)